Click on Edit Subscriptions within the Service Properties section. On the NHSmail Portal go to the User Details page via the Admin section.Ģ. Should you wish to increase a user’s mailbox to 50GB, please follow the below steps:ġ. Mailbox size management varies based on whether you are managing the 10% quota made available through the national deal, or if your organisation has procured O365 licenses directly. Managing mailbox quotas through the NHSmail portal Note – all shared and resource mailboxes will receive a 50GB allocation as standard, and shared mailboxes cannot be reduced to 4GB. Please follow the onboarding for Local Administrators guidance in order to do so. If you require additional large mailboxes in excess of your 10% quota, you will need to procure O365 licences (outside of the nationally provided license) and onboard them to the NHSmail central tenant. If the full 10 % was initially allocated for an organisation, and the number of users then drops, the users will keep the larger mailboxes and the organisation won’t be able to assign anymore. The quota is recalculated daily, so if more users get licensed through the day, they would not be included in the quota calculation until the next day. The 10% quota is determined against organisation ODS code and is calculated based on the number of users in Exchange Online. The managing your organisation’s 10% quota section below details how LAs can allocate 50GB mailboxes to users. Please click on the images to enlarge them Managing mailbox quotasĮach organisation can permit up to 10% of their Exchange Online users to increase their allocated mailbox size from 4GB to 50GB, at no additional cost.
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